Continuous Signal Issues

Item: Vodacom
Rating: 1
Author: Samantha S

I have been experiencing signal issues from Feb this year. I don't receive incoming calls nor can I make outgoing calls. The signal drops or is almost non-existent. I am tired of Vodacom & their countless issues I note other customers throughout SA are also experiencing similar issues with no resolution.... Please advise whats the issue as this is really ridiculous

Helpful (0)

Replies (2)

Vodacom's replyOfficial

23 Apr 2025, 15:37

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply23 Apr 2025, 15:37

Official

Best regards,

Vodacom's replyOfficial

28 Apr 2025, 14:27

Hi Samantha,

We hope this finds you well.

Please be advised that your query is currently in-hand with our Network Support Team.
Your ref: ***

We hope for a speedy resolution.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply28 Apr 2025, 14:27

Official

Best regards,

Continuous Signal Issues

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