1 reviews | Active since Apr 2018
continuous **** service from vodacom
I received my phone on Tuesday (after waiting for more than a week) without a sim card. I was informed by the call centre that the system only send out a request for a phone delivery, a request for a sim card delivery would be done as soon as a phone is received: what nonsense is that????? It takes up to 48hrs for a sim to be delivered as per your call centre. i still have not heard anything, given the terrible service for a phone delivery. i am still barred from calling vodacom, resulting in an inability to follow this up. Not even a sense of urgency from Vodacom to speed this up after a **** service in delivering my. this is ****.....i have a good mind of returning this phone and cancelling the contract with immediate effect...i dont need this contract. i can be contacted on ********** .
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
