JT
Jess T

1 reviews | Active since Oct 2015

05 Jan 2016, 13:49

Continuous lack of connectivity

Hello,<br> I've logged a number of complaints that out signal on Red Hill (Cape Town) continues to disappear as well as that the 3G connectivity is faulty. The problem persists and is now getting worse. <br> <br> The 3G availability shows on our phones, but when trying to connect to internet or any other 3G dependent service, an error occurs the majority of the time (throughout the day). <br> <br> Simply trying to post this has taken over an hour now, each time have to input the data over again. I am unable to work or do anything with this problem. <br> It also uses up a ridiculous amount of data repeated loading pages. <br> <br> I'd appreciate a response to this and a proper investigation into the problem. <br>

0
Replies (1)
Vodacom
Vodacom's reply05 Jan 2016, 20:18
Official
Hello jesstyrrell,

Thank you making us aware of this issue.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team