Continuous incorrect information

I have a VODACOM account which was recently suspended due to non-payment. Admittedly I made an arrangement to pay the account . Vodacom was very helpful in this and I commend that they listened and proposed a solution. <br> <br> I have subsequently paid the account however I have phoned them x3 to reconnect my account. Every-time I hear that it will be R10 to connect and within an hour my phone could be used. I called at 08:30 this morning. 09:30 this morning, 10: 40 this morning and was told to wait until 11:00. Every-time I am advised to wait for an hour. It has been more than an hour and still nothing. My account is still suspended. Clearly someone is not advising me the truth. So am not sure.