Continuous ***** and incompetence

Vodacom has acknowledged ***** on my account. To date over the last three months R9000 has been deducted. <br> I have been promised via email, sms, telephonically and personally in the midrand offices that no more money would be deducted, that the *****ulant conract has been cancelled and that I will be contacted from within one hour to 24 hours. <br> Not only have I not been contacted but another R2500 was once again deducted out of my account this weekend.<br> Do you have a contact number for a senior manager or anyone who can sort out this mess?