Continuous Disgusting Service from Vodacom

<p>I refer to my previous reports. I received a call from vodacom indicating that they will refund R200 for the ******* charges on my account. I agreed and was happy. Now recently I receive an SMS saying that they will not refund it and I must contact WASPA again. How can you just change what was agreed with a customer? I have already contacted WASPA and they have sent me back to vodacom. These one way SMSs from vodacom are pathetic and doesnot allow me to dispute their decisions as I cannot respond to their SMS. Congratulations on the R168 you scored from me vodacom. Unfortunately I cannot get it back as you have *******ly debitted my account. I have 3 contracts with vodacom and will be closing all of them within the next two months. I dont want to have anything to do with vodacom anymore. I will post on his forum to update you as my contracts are terminated and my account finally closed. Goodbye vodacom.</p>