Continuous Consistent Service Excellence

A few years down the line I am struggling to articulate the far beyond exceeding excellent service I keep receiving from Ashwill from the Bayside store. Years back I dealt with him at Canal Walk and when he moved I moved with him. Should he ever move away from Cape Town I will have to time my upgrades with business trips to continue making use of his services.<br> <br> To cut a long story short, with the patience of a saint, he has dealt with me yet again through another contract and my many weeks of constant questions by email plotting and planning to make sure I get what I want. He is constantly efficient, quick to respond and no matter how mundane or repetitive my questions he is polite and takes the time to answer appropriately. Having been a Vodacom customer well over a decade (excluding pay as you go in my youth) I have never dealt with someone so on the ball. Vodacom staff both in the VSP and VB space can take note of him to see how a true customer centric individual behaves. Vodacom please take care of him, he is the type of asset that losing him would honestly lead me to question my choice of service provider, something whilst I still have access to him I would never consider.