Continuous billing on a cancelled contract

<p>I app**** for a new contract which was granted, when the phone arrived it was of poor quality. I was told I had a 14 day money back guarentee. I then cancelled this contract and Vodacom sent their couriers to collect the phone which was done. A few days later the contract amount was debited from my account. Now again end of April, it was debited again. I contacted Vodacom today to enquire, and the consultant said that there is only my phone contract and my data contract and the bill for the month was about R1200. The debit order that went off my account was for about R1600 which clearly shows the cancelled contract going off. The Vodacom consultant said he cant understand why his billing and my debit dont balance. </p>