Continuous BAD service

Their website never works. The call Centre staff can't help and they sing their line \technicians are working on it\". What in heavens name is that? Working on what? What are customers paying for exactly? To be told every time that nonsense and yet payments are collected timeously. This is annoying Vodacom. You must treat your customers with respect and provide them with the service that they pay for. <br> <br> Secondly, I have tried to change my address on a number of occasions, in the last year, and to date it hasn't happened. What must I do? I have never seen such incompetence. "