1 reviews | Active since Apr 2017

13 May 2019, 15:40

continuous bad service

5 days later still no call from the complains department, but you have the audacity to tell me not to cancel my contract. i am done

0
Replies (3)
Vodacom
Vodacom's reply13 May 2019, 16:06
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

's update13 May 2019, 16:27
Reviewer Update
When is due course ? should i wait another 5 days ?
Vodacom
Vodacom's reply14 May 2019, 09:26
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team

Best regards,