Continued poor service and disregard of customer instructions

Not only has Vodacom still not contacted me to sort out this mess, they have breached privacy and confidentiality agreements on my contract by *******ly contacting my mother in the course of this attempt to sell me an add on that I clearly said I do not want. They would only have access to her number if they have accessed private and confidential information and have used this to try and make sure they get access to a delivery address for me. In light of recent breach of personal information scandals I find it disguisting that Vodacom would attempt to use similar methods in dealings with their customers!