DH
Dan H
1 reviews | Active since May 2020
10 Jan 2026, 16:48
CONTINUED POOR SERVICE!!!
Continued poor service and poor network in the region. We have had zero network for most of today.
I have also had zero follow ups on my complaint logged during the beginning of December. We have also had zero follow up or communication regarding the 7/8 days we did not have network in our region.
This has gone beyond poor customer service and service delivery. Just empty promise after empty promise.
Disgusting!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
11 Jan 2026, 11:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2026, 11:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team