1 reviews | Active since Oct 2015
Continued Lack of connectivity
Hello,<br> I've logged a number of complaints that our signal on Red Hill (Cape Town) continues to disappear as well as that the 3G connectivity is increasingly absent or at best, intermittently available for no more than 30 seconds at a time. <br> <br> The 3G availability shows on our phones mostly, (although now often disappears entirely) but when trying to connect to internet or any other 3G dependent app, an error occurs the majority of the time (throughout the day). <br> <br> Again, simply trying to post this has taken over an hour now, each time I have to input the data over again. I am unable to work or do anything with this problem as it is. <br> Not to mention that it also uses up a ridiculous amount of data repeatedly loading pages. <br> <br> I've been contacted by Vodacom, sent my GPS coordinates and then have not heard anything back.<br> <br> I would like another response to this problem and a proper investigation. Something is clearly wrong with this particular tower, as just over the hill when connected to another tower there's no problem.
Thank you for making us aware of this issue.
A consultant will review and then make contact with you to assist.
Kindest Regards
MK, Consumer Website Team
Thank you for making us aware of this issue.
A consultant will review and then make contact with you to assist.
Kindest Regards
MK, Consumer Website Team
