PS
Petrus S
1 reviews | Active since Apr 2020
05 May 2020, 01:12
Continued horrible vodacom Fibre
It's been a week since my last review. I still have internet dropouts. I constantly have to call in myself and even that does not help. I've exhausted all options to get my internet issue resolved but nothing has changed. I've never received such horrible service in my entire life. Well done, vodacom
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Replies (3)
Vodacom's replyOfficial
05 May 2020, 08:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2020, 08:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PS
Petrus S's updateReviewer Update
13 May 2020, 09:55Hi guys that step did not work and I called in to state this. The last feedback I received after that was that you guys would send a technician out. I have not heard from the technician as yet, and you guys are AGAIN saying my query has been resolved when it has NOT been resolved
PS
Petrus S's update13 May 2020, 09:55
Reviewer Update
Hi guys that step did not work and I called in to state this. The last feedback I received after that was that you guys would send a technician out. I have not heard from the technician as yet, and you guys are AGAIN saying my query has been resolved when it has NOT been resolved
PS
Petrus S's updateReviewer Update
13 May 2020, 09:57I'm sure one of you guys there must realised now that I've had bad internet for over a month now. I can't even do work presentations because I keep getting disconnected. Will there ever be a resolution to my issue?
PS
Petrus S's update13 May 2020, 09:57
Reviewer Update
I'm sure one of you guys there must realised now that I've had bad internet for over a month now. I can't even do work presentations because I keep getting disconnected. Will there ever be a resolution to my issue?