RZ
Roxanne Z
1 reviews | Active since Oct 2013
30 Aug 2018, 08:46
Continued disappointment
App**** for a new contract on the 16/08/2018, I have been messed around by the call center and every single person I have been in contact with. Absolutely the most shocking service I have ever received. Second post here as you just conveniently closed my previous one.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Aug 2018, 09:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Aug 2018, 09:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Sept 2018, 13:22Dear Roxanne
Kindly be advised our record reflects that our Sales department have been in contact with you and provided feedback.
We trust all is in order now and may you have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Sept 2018, 13:22
Official
Dear Roxanne
Kindly be advised our record reflects that our Sales department have been in contact with you and provided feedback.
We trust all is in order now and may you have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Best regards,