1 reviews | Active since Mar 2013
Continued customer service incompetence
<p>I have logged a complaint with vodacom on 27 Oct and as of yet I am still waiting for this issue to be resolved. Lack of response and incompetence in providing customers with the required assistance to resolve complaints - they are happy to take your money but not willing to assist when there are queries and complaints!!! The so-called client liaison officer (Rudzani Lithole) that is supposed to assist me has been ignoring my emails and requests.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
