Continued charges for ********** Activity on my account

You are a ridiculous service provider! 2 lines were **********ly added to my account in October - you then ask me to go through your ***** process which I do. You then get back to me and confirm that your ***** department do infact agree that I didn't open the lines. You refund me the R400 2x line activation admin fees + R11k of phone calls they racked up BUT NOW YOU CHARGE ME R26K FOR PREMATURE LINE CANCELLATION. I've now had to cancel my debit order and incur more fees so that you cannot help yourself to an additional amount from me. Disgusted at how you have dealt with this. My reference number is 1 - ********** ********** .