MS
MARILYX STAFFORD-MAYER
1 reviews | Active since Aug 2021
02 Nov 2021, 13:25
CONTINUED BAD SERVICE FROM VODACOM
Well, after waiting some weeks, Vodacom finally sent Ram Couriers to collect the unwanted Cell Phone and free Gift from our property on 25 October 2021. I am still waiting to be credited for 2 months of incorrect billing of R130.00, total R260.00 for the unwanted and unrequested cell phone. I am also still waiting to be put onto a new package for airtime only, (no data)
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
02 Nov 2021, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2021, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team