Continue to debit the incorrect account

In the last 3 months I have made more than 25 calls to the call centre, more than 5 calls to the accounts department and been into the Meyerton branch.<br> Regardless of all my attempts to give them my correct banking details they have for 3 months debited the incorrect account. The staff in the Meyerton branch were complete unhelpful and rude, I have had my account suspended twice, payed penalties, and had to take two days off work to try rectify the situation.<br> <br> Today's calls resulted in me being told they will not lift the suspension until I have again taken time off work to deposit cash - even though I have authorised a debit order twice last week - but again they debit the wrong account!<br> <br> Should I choose to move to another service provider I will have to buy out my contract - yet I'm the one doing all the work to fix Vodacom's mistakes!!!<br> <br> Seriously Vodacom this is pathetic