continuation of pathetic service from Vodacom

<p>Since my last post 08/03/2017 Vodacom provided me with info that my account will be fixed as of 01/04/2017 till this still open account they cant do anything about this, but if I receive my 01/05/2017 account with high rates to call directly they will fix this still error of them......</p> <p>Which I called on end April when invoice stated amount of R3820.81 will be deducted, like always spoke to several consultants cause like always before since this started December 2016 from them Thando, Mpuni..... etc. they told me that this amount WOULD NOT be deducted as they see the reversal on there system to cancel this out but cant send me this proof as its just their records viewing.</p> <p>Each time I call none of my previous call logs or notes are listed nor does anyone know the persons I spoke to.</p> <p>Also yesterday I called again spoke to Vuzi about this matter he said I cant do anything for me, and that my account was fixed as of 01/06/2017 ..... So why did they told me in March that its been fixed as from 01/04/2017 ?????</p> <p>In question also asked about my Wi-Fi router data deal at home which we mainly use for connecting our cell phones and internet banking every middle of the month we get the msg that our data is finished and needs to recharge - but we have 10GB day and 10GB night owl on an open account limit set at R50</p> <p>They cant answer me on why this happens or provide me with usage log so I can see where problem comes in. But did say he will log that someone must call me about this today 03/05/2017 before 13h00 it is now 16h54 and no one of vodacom has contacted me at all today.</p> <p>I've had it with Vodacom all the years since 2002 (started as a prepaid client then moved to contract) I've been a client with them never experienced this much **** and money loss as this year and inssist that you rather cancel my contracts as you cant get things right Im not willing to go through this nonsense month past month and pay these radicalise fees.</p> <p> </p> <p>PLEASE PUT THE LAST R3820.81 BACK IN TO MY BANK ACCOUNT NO CREDIT ON VODACOM ACCOUNT THAT YOU "STOLE" FROM ME AS VODACOM PROMISED ME THAT MY ACCOUNT HAS BEEN RECTIFIED AND THIS MONEY WOULD NOT BE DEDUCTED BUT **** CAUSE IT NOW HAS BEEN TAKING FROM ME....</p> <p>I don't want to do any further business with Vodacom, I want to keep my number and move to another network as you cant do you job.</p> <p>P.S thanks for being the cause each month that my other debit orders (insurance, car etc.) bounced.</p> <p>my vodacom acc nr with you. I ********** -0</p>