1 reviews | Active since Dec 2014
Continuation of Contract
I had a contract with Vodacom that expited 02.2015. I went to enquire n month before the expiry date to make sure. When the contract expire i took another contract with Cell C. Now in October when i was applying for n bond only to find out that the contract still cotinued to deduct untill 08/2015 as I was supposed to cancel the contract. Why was I not told that when I enquired about the expiry date. I contacted the Complaint dept of Vodacom and were told by Kagiso that its my problem i should have had it cancelled, when i ask if vodacom would give met the aitime for the 8 months i was tol i forfeit it due to my neglegence. To my knowledge is the contract is for 2 years deductions should stop not continue. I was not notified of this and require a letter to clear my name at the ITC board.<br> <br> I need urgent attention here PLEAS
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
