Continual unsatisfactory service

<p>Mid last month I was advised there was an amount short on my account. I paid in what they said and followed up and owed Vodacom R13.00</p> <p>two weeks later ( the end of themonth) I paid my account. My account is generally the same as 9 of the 11 accounts are top up.</p> <p>The first week of the month ( with no indication)( vodacom usually phones all 11 people that have phones on my account for small arbitory amounts) they soft locked my phones....not even a call!</p> <p> </p> <p>Imagine my surprise when i hears over and above my normal payments I iwed them R4200!</p> <p>I paidthis to havethe phones connected but logged a dispute as I spoke to 5 people and no one could explain how in 2 weeks I went from owing you R13 TO OWING YOU IN EXCESS OF R9000!!!!</p> <p> </p> <p>Well morethan a week later and no one from Vodacom has contacted me regarding the dispute.</p> <p>Again I need to go to public media to get any reaction from Vodacom, It is sickening that you have no interest in looking after your customers - not even one ofyour possibly olest customers as I have supported this company since 1994. Maybe it is becoig time for a change asthey just dont care!</p>