1 reviews | Active since Aug 2016

26 Sept 2018, 07:22

Continual harassment with spam messages at all hours

Recently I am being spammed by Vodacom messages saying my Full Admin Lock has been activated. I have no idea what this is and why I am getting these repeatedly. Also, my phone cannot block them.

I received 4 of them just after 2am this morning!!

Stop harassing me, Vodacom!

0
Replies (2)
Vodacom
Vodacom's reply26 Sept 2018, 07:32
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Sept 2018, 12:23
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

As per discussion, your query has been resolved.

Regards
Vodacom Consumer Website Team