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Candy C
1 reviews | Active since Aug 2016
15 Aug 2016, 07:09
Continu
<p>I have lodged another complaint in regard to Vodacoms bad service on Friday afternoon after they gave me the incorrect ITC number for my insurance claim-Monday today and i have still not had a call,sms or email from them?</p>
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Replies (2)CC
Candy C's updateReviewer Update
15 Aug 2016, 07:15Responding with an automated message that Vodacom will be in contact with me but to no avail as yet
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Candy C's update15 Aug 2016, 07:15
Reviewer Update
Responding with an automated message that Vodacom will be in contact with me but to no avail as yet
Vodacom's replyOfficial
15 Aug 2016, 07:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Aug 2016, 07:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,