DS
David S
1 reviews | Active since Dec 2017
20 Jan 2021, 16:53
Continous ******* service.
I have no idea how Vodacom wants me to attend to this matter. I mean after almost a month now i have not been refunded after buying a 5G + 5G data which was never loaded on my sim but money was deducted from my bank account. They even as far as saying they tried to make contact. What contact because i was never contacted.
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Vodacom's replyOfficial
21 Jan 2021, 06:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jan 2021, 06:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team