BM
Bongane M

1 reviews | Active since Jul 2012

15 Feb 2018, 07:56

Continous data theft by Vodacom

I bought 1GB of data and it just disappered in less than 5 minutes without connecting to internet and after complaining on Hellopeter. Vodacom sent me an email that they resolve the problem and gave me back 1GB of data yesterday. I decided not to use at all I connected my vodacom phone via WIFI and never used touched the 1GB and around 12am when I checked my balance that 1GB disapper without even touching it.

I am fedup of VODACOM. I spend atleast R2500 each and every month on Vodacom's data but they still see if right to ***** from me.?????????

I am tired on this nonsense, no one is even telling me when my data went. It just disappears!

0
Replies (1)
Vodacom
Vodacom's reply15 Feb 2018, 10:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team