Content Vodacom Live Ripping Us Off

Well it all started by receiving SMS's that I have successfully have migrated to flexi 55 plan where as I am meant to be on uchoose flexi 110 on both my contract numbers. Well now I find myself with different amounts when the month starts which now they tell me I have subscribed to vodacom live! I requested my statement and see that R5.00 or R 7.00 is deducted all the time. This also is what not only from one client but several individuals. I need my airtime to be refunded because other providers don't do this to their clients but you guys have the nerve to do this . Honestly you are worse than this democratic country we believe we have . Nxa! One of my sim cards I barely use but my airtime if depleted by something I never opted in to. I called in earlier today consultant said they cancelled this thing and confirmed my airtime remaining , I checked my airtime again shortly when I got home it was R 7.00 less. I then requested *117# option 10 then option 5 , only now I receive SMS that I opted out the vodacom live subscription which means she also didn't cancel it when she said she would , so guess this is another method of ripping people off?