1 reviews | Active since Dec 2015
Content Sevices
Dear Hellopeter,<br> <br> I had a hell of a argument with my wife as to why her phone bill is so high. She assured me it's not her. So I when and checked my online billing and to my surprise it was not her but a deduction from by Vodacom 3G account called Content Services.<br> <br> I phoned Vodacom help line and they told me it's some sort of a subscription of Rx a week. They could not give me the contact number of the company and they won't Reveres the charges (but will cancel the so called subscription and phone me with the number). I've never subscribed to anything via my 3G or cell phone. <br> <br> How is it possible that Vodacom can deduct a 3rd party claim amount from my account without confirming or getting authorization with me first, surly this is ******* and can be considered as theft?<br> <br> Please help as the amount deducted is a considerable amount and with no feedback from Vodacom it is surely not acceptable!
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Best regards,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
