1 reviews | Active since Dec 2020
"Content Services" ****s
I am a pay as you go costumer with Vodacom and have been for about 10 years now. I usually top up with airtime as and when I need it. For a while now I have noticed my airtime disappearing without me making calls or using it for data.
Today I received an sms from Vodacom to say that I am subscribed to "content services". I downloaded the Vodacom app and logged in and checked only to find out I have somehow been subscribed to 3 separate content services without my knowledge or permission, each billing R7.00 a day!
I am livid. I have no idea how much money this has cost me and frankly Vodacom should be held accountable. I have never, and will never, sign up to these garbage services and I find it unacceptable that in this day and age something like this can happen without customer knowledge or consent.
Best regards,
Best regards,
Best regards,
Best regards,
