"Content Services" *******
<p>I am infuriated that Vodacom will bill us on behalf of WASP Content Service 'companies' that charge you a daily rate for providing no service and without getting any proper consent. They basically ***** your money and are aided in doing so by Vodacom. Are you getting massive cuts for *****ing from your customers, Vodacom? How is this permitted given the allegedly strict Consumer Protection Act? </p>
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Replies (2)
Vodacom's replyOfficial
07 May 2017, 09:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 May 2017, 09:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 May 2017, 15:43Dear Barbara Proudfoot,
Thank you for your patience.
We've responded to you via SMS with feedback.
Regards,
UW
Best regards,
Vodacom's reply12 May 2017, 15:43
Official
Dear Barbara Proudfoot,
Thank you for your patience.
We've responded to you via SMS with feedback.
Regards,
UW
Best regards,