1 reviews | Active since Aug 2014
Content Services on account
<p>Hi</p> <p> </p> <p>I noticed that I was billed for content services on my last invoice and upon logging on to my vodacom account, I found that I had 3 content services active on my account which I did not register for.</p> <p> </p> <p>Why does Vodacom not have stricter measures in place to block these sort of things? I refuse to pay for this. I have not registered for it and have never made use of any of these services.</p> <p> </p> <p>I have now deactivated it on my account and expect Vodacom to reverse the fees from my account.</p> <p> </p> <p>This is ********* and just plain *******. You are *****ing from your own clients.</p> <p> </p> <p>Please block all future attempts on my account.</p> <p> </p> <p>If this is not going to be acted on, I will close my account.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
