CC
Colette C

1 reviews | Active since Aug 2010

09 Jul 2020, 14:17

Content Services charged on account - *****

I was told that this would be activated on the internet r via an sms. I never go onto the internet of Vodacom, and I have not ever subscribed to such. This is *****, yet Vodacom do not do the decent thing to reimburse the ********** amount taken off my account.

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Replies (1)
Vodacom
Vodacom's reply09 Jul 2020, 14:25
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team