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Corrado C
1 reviews | Active since Jul 2015
22 Jul 2015, 09:15
CONTENT SERVICES BILLED WITHOUT ME KNOWING
On checking online why my monthly bill had increased over June and July 2015, I contacted Vodacom to find out I was being billed from a site called Bluelima , which was never downloaded or requested.<br> The Vodacom consultant unsubscribed me, but not before they were able to bill me twice.
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Vodacom's replyOfficial
22 Jul 2015, 12:48Hello corrado@,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Jul 2015, 12:48
Official
Hello corrado@,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,