WF
WILNA F

1 reviews | Active since Aug 2014

08 Aug 2017, 15:35

Content Services - astronomic amount deduction without any permission, 2 months to sort out with Vodacom

<p>Vodacom is pathetic, they deduct money from my account for so called contect services. They can't provide any proof that I gave approval for this, and keep on telling me I must sort it out with WASP. It is not WAP that deduct money. it was vodacom self. I keep on reepeating myself and they keep on makin promises that they will come back. Surely I'm not the only sucker with this problem, how can we resolve this sly behaviour from Vodacom</p>

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Replies (1)
Vodacom
Vodacom's reply08 Aug 2017, 15:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team