DH
Dirk H
1 reviews | Active since Apr 2011
28 Aug 2017, 11:09
Content services again
Can Vodacom please explain to me how content services are charged on my data contract where I don't send sms's from as it is a 3G modem!?
You are *******!!! You charge me for something I never subscribed to and your supposedly double opt in safety mechanism is a joke!
I want my money back! Now!
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Replies (1)
Vodacom's replyOfficial
28 Aug 2017, 11:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Aug 2017, 11:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,