content services abuse

good day.<br> we would like to report that our Vodacom Cell number has been a victim of content services ****. we have not signed up for any services that has any benefit to us and we have not received any information with regards to the multiple content services that have appeared on our bill statement from Vodacom. Vodacom says that they cannot assist with this issue as it is a third party. we insisted that we get the number free of the services and the charges have carried on. they say they cannot cut the line as the charges will continue, and they cannot change the package to protect the number as it will only happen from next month. they basically have said that they cannot do anything from their side. no names of content services have been received and no feedback as to what can be done - those were the words of the person that tried to assist us in Vodacom stores in East Rand Mall. <br> We need to put an end to the services and request our money to be refunded if they cannot produce proof that we have accepted the terms and conditions of the Content Services in question.<br>