Content Services

I have been on the phone with your customer service department this morning regarding, being charged for content services. They transfer me to your subscriber collections, and the i just get transferred back to customer services again. I think I have now spoken to about 8 of your consultants today. I have now been unsubscribed from these services that you have charged me for. But now I want my bill rectified, I am not paying Vodacom anything until these charges are removed from my bill. I don't how you can just charge somebody for services not offered or any proof that I am subscribed to these, its very pathetic that you just charge the consumer what you feel like, and then you want to know why I don't use debit orders!!! Surely you must approval process in place between you and the consumer before sending me a bill for something I didn't subscribe for. Please contact me regarding this situation.