YA
Yumna A
1 reviews | Active since Oct 2015
13 Dec 2017, 16:53
Content Services
I keep fighting with Vodacom regarding the addition of paid content services on my data contract without my consent or knowledge. It seems you do absolutely nothing about it as it must be highly profitable Vodacom. Cell C allows their customers to block their numbers for the addition of content services but apparently you can't or rather refuse to. Why does you customers have to constantly call and query these amounts on their bill all the time? Thank you for ****ty service!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Dec 2017, 17:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Dec 2017, 17:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Dec 2017, 09:24Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
Vodacom's reply14 Dec 2017, 09:24
Official
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,