Content services

I just seems that Vodacom does not care anymore and Client is of no value to Vodacom. Last month Luka cleared Content Service and yet again this month I am billed again. By phoning Vodacom you are going from pillar to post just to have yourself repeated all the time. It seems that I must just do what I need to do and change my Service Provider. How much longer must a person tolerate this kind of service.