DH
Dirk H

1 reviews | Active since Apr 2011

28 Aug 2017, 10:15

Content services

Vodacom has been billing me over the past 2 months for content services which I never subscribed for and for which I certainly did NOT receive a double opt in had my cellphone number been used by someone else!

I want my money back which was blatantly ****** by Vodacom!!!!!!

0
Replies (2)
Vodacom
Vodacom's reply28 Aug 2017, 10:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply31 Aug 2017, 10:06
Official

Dear Dirk,

Thank you for your patience.

I've responded to you via SMS with feedback.

Waspa has been cancelled

Regards,

Lucian

Best regards,