<p>For the last three months I have been billed for \content services\" amounting to about R2000. I have never registered for any content services. I have phoned Vodacom multiple times and nothing has happened. Apparently these services are for Opera telecom or SmartcalT networks. Once again I have never registered for any such services. They clearly make money by charging this to accounts and hoping the customer is too embarrass too complain. Vodacom wants me to sort it out with WASPA. Ive spoken to WASPA and they said Im not subscribed.It makes no sense as they allowed a third party to charge my account without consent. When a company sends a debit order to your bank account without consent you can reverse it. All they are doing here is allowing a third party to debit my account via Vodacom without my consent and I want to reverse it.This is unacceptable.They've changed my contract to Top up but i stil cant use my phone.It is blocked.I want my bill reversed and unsubcribed and a working phone.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Jakes Cronje,
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
UW
Best regards,
Dear Jakes Cronje,
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
UW
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.