1 reviews | Active since Mar 2015
I purchased a phone in December and received my first invoice from Vodacom (Smart M). The January invoice had Content Services of R190 over and above the Smart M subscription. I did not query this as I thought it was because I went to a Vodacom shop to have caller ID added (which is charges separately of R8/m).<br> The next invoice I received also had Content Services charged. I goggled this and have found that there are a huge number of complaints for this exact issue - surely this is ******* as all other complainants have also stated, *******ly added without consent and Vodacom continues to allow charges and invoice this to unsuspecting subscribers.<br> Vodacom have agreed to resolve the complaints but why allow it to happen in the first place - where are the signed agreements? Why is this still continuing? At no stage did I ever agree to these charges and still do not know what this Content Services actual does.<br> I have never agreed to any extra on the Smart M package except for the Caller ID which I signed for!
Best regards,
Best regards,
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