Content services
<p style="color: #555555;">2 months ago i noticed my phone bill stays high eve after canceling some contracts on it when i went through my statements i only discovered that i am subscribed to services i never joined </p> <p style="color: #555555;"> </p> <p style="color: #555555;">They have been billing me for content services for the amount of R800 per month when i sighned a contract with them there were no extra costs involved now how can they take money from me for services i never registered for ? This is ***** ? </p>
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
20 May 2017, 10:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 May 2017, 10:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 May 2017, 13:03Good day Hennie,
As discussed, we have requested that the Content Services on your line be unsubscribed by Mira Networks. Ref numbers - *** and ***
You may also forward a dispute to ***. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,
Vodacom's reply21 May 2017, 13:03
Official
Good day Hennie,
As discussed, we have requested that the Content Services on your line be unsubscribed by Mira Networks. Ref numbers - *** and ***
You may also forward a dispute to ***. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,
's updateReviewer Update
20 Oct 2018, 09:12Vodacom did it again just on another phone !!!!@##$& i keep paying for **** i did not subscribe for my contract is with vodacom only did not give my consend for a 3rd party to bill me through vodacom ?! People check your bills
's update20 Oct 2018, 09:12
Reviewer Update
Vodacom did it again just on another phone !!!!@##$& i keep paying for **** i did not subscribe for my contract is with vodacom only did not give my consend for a 3rd party to bill me through vodacom ?! People check your bills