SB
Stephan B
1 reviews | Active since Feb 2013
01 Feb 2017, 22:37
Content Services
<p>I witnessed on my vodacom account there was deductions of over R300 the last 2 months for content services. When I phoned 111 they said apparently did I sign a contract for that deductions. </p> <p> </p> <p>I want to make it clear that I did not sign any agreement with no one to deduct that money. Now vodacom says I must demand the money back from the other company. </p> <p> </p> <p>Thus I want vodacom to pay back that lost money and give me ensurance that it had been cancelled!!!!</p>
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Replies (2)SB
Stephan B's updateReviewer Update
01 Feb 2017, 22:41correction total due is over R600
SB
Stephan B's update01 Feb 2017, 22:41
Reviewer Update
correction total due is over R600
Vodacom's replyOfficial
02 Feb 2017, 07:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Feb 2017, 07:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,