1 reviews | Active since Feb 2015
I have been charged for content service for February 2016 R79.98 and March 2016 thus far R99.98. I called Vodacom customer care and they cannot help me to reverse this charge. I have been a loyal Vodacom customer since 2003 and have the same number since then. I have been told that these third party service providers can automatically subscribe you for a service and begin charging you and that Vodacom is obligated to bill me out for these services. Vodacom cannot verify weather you subscribed for the service or not and weather you received the service or not. Vodacom call center staff attitudes are terrible. They refer you to the content service provider and cannot help me reverse the charges. Vodacom you have lost my business over R179.96. When my contract is over this year October I will be switching service providers.
Best regards,
Best regards,
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