Content Purchase

Item: Vodacom
Rating: 1
Author: Johannah R

I have been a loyal customer to Vodacom for years now. I am so disappointed with them now.i took a contract and now they have added some "content purchase"that I don't know on the invoice.No one can tell what that is.How can I pay for something that I don't even know?Can this be removed from my account?called the call centre but no use.Please remove this charge from my account

Helpful (0)

Replies (2)

Vodacom's replyOfficial

07 Jan 2026, 07:26

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply07 Jan 2026, 07:26

Official

Best regards,

Vodacom's replyOfficial

04 Feb 2026, 13:49

Dear Johannah,

Thank you for taking our call and acknowledging the feedback provided.
Please contact us if you require further assistance.

Kind regards, Consumer Website Team

Best regards,

Vodacom's reply04 Feb 2026, 13:49

Official

Dear Johannah,

Thank you for taking our call and acknowledging the feedback provided.
Please contact us if you require further assistance.

Kind regards, Consumer Website Team

Best regards,

Content Purchase

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