Contarct dispute (migration fees)

Item: Vodacom
Rating: 1
Author: Yolanda Y

Very dissapointed with vodacom. I've had a contract with them for years and he type of treatment that I have received is very poor rgarding my contract. They need to fix the error that was made by they staff. I'm not going to pay for migration fees.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

12 Mar 2025, 08:19

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply12 Mar 2025, 08:19

Official