CL
Cheryl L

1 reviews | Active since Jul 2021

01 Dec 2022, 10:49

CONTACTING VODACOM

HOW DO YOU CONTACT VODACOM TO CHANGE AN EMAIL ADDRESS. THEY ARE PATHETIC. IT SEEMS THEY DO NOT WANT TO HAVE ANY PERSONAL CONTACT WITH THEIR CUSTOMERS!!!

0
Replies (2)
Vodacom
Vodacom's reply01 Dec 2022, 11:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply02 Dec 2022, 11:39
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

Thank you for taking my call, as discussed your email address have been successfully updated.

We apologize for the inconvenience and the service experienced.

Regards,

Vodacom Consumer Website Team 

Best regards,