AS
Anton S
1 reviews | Active since Oct 2014
02 Jun 2015, 12:31
Contacted Vodacom to cancle 2 current contracts
Contacted the call centre, ***. Call answered by Thabo, verified all info requested, then I was cut off.<br> Called again Jeffery this toime, verivied all info again, then he gave me the run arround, placed me on hold for 15 min. Spoke again, I requested to speak to a Team Leader, Nickewe finalized my request of canselation. Total time wasted / on the line 35min.
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Vodacom's replyOfficial
02 Jun 2015, 14:53Hello anton@mt,
As discussed. Thank you for confirming that your initial query has been resolved with those 2 contracts. We will investigate our side reason it had taken that time period to resolve your query. Thank you for notifying us. Regards, Yunus.
As discussed. Thank you for confirming that your initial query has been resolved with those 2 contracts. We will investigate our side reason it had taken that time period to resolve your query. Thank you for notifying us. Regards, Yunus.
Vodacom's reply02 Jun 2015, 14:53
Official
Hello anton@mt,
As discussed. Thank you for confirming that your initial query has been resolved with those 2 contracts. We will investigate our side reason it had taken that time period to resolve your query. Thank you for notifying us. Regards, Yunus.
As discussed. Thank you for confirming that your initial query has been resolved with those 2 contracts. We will investigate our side reason it had taken that time period to resolve your query. Thank you for notifying us. Regards, Yunus.