mJ
matome J

1 reviews | Active since Aug 2014

13 Aug 2024, 11:07

Contacted Vodacom in March to terminate the line, was told that it was canceled but they were continuing billing me for that line

Contacted Vodacom in March to terminate the line, was told that it was canceled but they were continuing billing me for that line. What a ****...

0
Replies (1)
Vodacom
Vodacom's reply13 Aug 2024, 12:01
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team